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The Rochester Public Utility Board was presented with the customer survey results at the July Board Meeting by representatives from GreatBlue Research. The purpose of the survey was to identify customer views on a wide range of topics including RPU’s environmental stewardship efforts, renewable energy, future technologies, smart grid metering, communication, office hours, and overall […] read more »

The Rochester Public Utility Board accepted and placed on file a 2015 Update of the RPU Infrastructure Plan that serves as the model for investments and strategies related to the supply of power and energy to the city of Rochester. In a presentation by Mike Borgstadt, Manager of Resource Planning for Burns & McDonnell, an […] read more »

Rochester Public Utilities (RPU) will be working with a survey company to facilitate a phone survey from June 1- June 19. As part of the process of preparing a long-term strategic plan for the utility, RPU is conducting this survey with over 1,200 randomly selected customers who will have the opportunity to participate and share […] read more »