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Emergency Contact
Conserve & Save

Customer Service: 507.280.1500 or 800.778.3421
Electric Outage: 507.280.9191
Water Outage: 8am - 5pm: 507.280.1500
Water Outage: 5 pm - 8 am: 507.280.9191
Pay by Phone: 855.631.3643

CONSERVE energy and SAVE money using the RPU Conserve & Save^® rebate program!

RPU’s Plugged In

You Asked, We Answered: What is RPU doing to be environmentally responsible? The September/October issue of Plugged In is buzzing with environmental news, cold weather preparation, protecting our water, free energy education classes, and much more!

Read Plugged In online

COLD WEATHER
PROTECTION APPLICATION

The Cold Weather Rule (CWR) window is October 1- April 30. If you are an eligible customer in need of support from the CWR, please fill out the application and return it to RPU Customer Care.

Application

Advanced Metering at RPU

In early 2026, we’ll begin installing new electric and water meters as part of our new Advanced Metering project.

Learn more

Help reduce energy demand during Peak Savings Events and we’ll give you $75!*

Participate in our Bring Your Own Device program and receive bill credit incentives.

*Learn more and enroll

FREE ENERGY
EDUCATION

Take advantage of these FREE
energy education classes:
• Neighborhood Energy Challenge Workshops
• Solar Energy for Your Home or Business
• Rochester Electrify Everything 2025

Learn how to register

Make a SPLASH with savings!

Look for the Energy Star, Energy Star Most Efficient, and WaterSense logos and apply for a rebate on clothes washers, high efficiency toilets, rain barrels, and weather-based irrigation controllers.

Download a
rebate application

SIGN UP FOR OUTAGE ALERTS

New Customers

Pay My Bill

Residential Rebates

Commercial Rebates

Solar

Behind the Meter

The latest news, updates, notices and more!

Lake Zumbro Fall Drawdown Begins October 15

ROCHESTER, MN— Rochester Public Utilities (RPU) will begin the fall drawdown of Lake Zumbro on Wednesday, October 15. This means the water level will be lowered to allow for inspection and maintenance work at the hydroelectric facility, as well as other shoreline and park projects. This year’s drawdown will be larger th read more »

About RPU

Rochester Public Utilities (RPU) is a municipally-owned electric and water utility located in Rochester, MN. RPU serves more than 61,000 electric customers and 42,000 water customers. RPU operates under the direction of a five member, mayor-appointed Utility Board and under the Rochester City Council.