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Contact us using the information in this section, call us at 507-280-1500 or 800-778-3421, or contact us online.

Read our Service Guarantees.

Business Hours
Monday-Friday, 8 a.m. - 5 p.m.
  • Walk-in, phone, and email inquiries
    Residential Customer Service
    Questions about your bill, electric or water usage, or some of our programs, like "Conserve and Save"? Find out whom to contact here!
    Business Customer Service
    With questions on your bill, service, or utility programs, you can contact us for whatever you need. Visit this section for contact information.
    Locations
    Visit our main office to speak with a Customer Service Representative or to pay your bill in person. Drop your bill at one of our drop boxes around town!